Fall 2016 Symposium Materials

Conference Program and App

Full 2016 Fall Conference Program in PDF format: CLICK HERE!

Want to take NCLGISA with you wherever you go? View or download the CONFERENCE MOBILE APP

Our Business Partners

Sponsor participation adds valuable programs and features to the event, and keeps our conference affordable. Please read this year’s Business Partner List, and be sure to thank them for participating when you stop by their booth!


Conference Sessions by Day

Tuesday, October 25th

1:00 pm – Pre-Conference Training
(Location: Piedmont 3)


Wednesday, October 26th

9:00 am – Pre-Conference Training
(Location: Piedmont 3)

1:oo pm – Welcome and Introductions – Erik Harvey, NCLGISA President
(Location: Piedmont Hall 1-2)

Greetings, NCLGISA Members!
It is my pleasure to welcome you to Winston-Salem for our 2016 NCLGISA Fall Training Symposium. The past year has been one of the most rewarding, yet challenging, times of my IT career. The opportunity to serve as the president of one of the greatest organizations in Government Information Technology has been a true honor and an experience that I will always treasure. Throughout my time serving on the NCLGISA Board, I have had the opportunity to meet IT leaders and professionals not only right here in North Carolina, but also from across the nation and even some from around the world, that are all committed to networking, sharing information, and finding sources of
support. I find a lot of comfort in knowing that I’m not going at it alone. NCLGISA has been a resource that I value each and every day.

Our symposium is an awesome three-day event where attendees will experience a breath of learning and continuing education opportunities. Every year NCLGISA holds two Training Symposiums, several Regional Meetings, and other training opportunities that bring NCLGISA members together to learn and receive the latest information on hot topics that are important to our members’ success in their work place. We are pleased to have Brian Biro as our keynote speaker. He will have you on your toes and ready to get back to work with a completely different and renewed mindset. We also have three other general session speakers covering “Around the State – Legislative Updates” and “The Power of Difference: Why a Culture of Inclusion is the Key to Leading Diverse Teams”.

On behalf of the NCLGISA Board, I would also like to thank and recognize each of our Board members, past leadership, committees, representatives, volunteers, and exhibitors for being instrumental to our success this year. This would not be possible without the dedicated efforts of so many. We have a strong program planned this year with over 75 business partners, a keynote speaker, and many session speakers. We also expect to have a packed exhibit hall, top notch sessions, great food, and live music lined up. Don’t forget to meet the NCLGISA Board and share your ideas on how to strengthen and move our organization forward into the future. We want to hear from you! Enjoy your time in Winston-Salem. I look forward to meeting each and every one of you.  –Erik Harvey, NCLGISA President

1:15 pm – KEYNOTE SPEAKER – Brian Biro
(Location: Piedmont Hall 1-2)

Brian Biro is America’s Breakthrough Coach! He is one of the world’s foremost speakers and teachers of Leadership, Possibility Thinking, Thriving on Change, and Team-Building. He has delivered over 1,600 presentations around the world over the last 24 years.

A major client described him best when he said, “Brian Biro has the energy of a ten-year-old, the enthusiasm of a twenty-year-old, and the wisdom of a seventy-five-year-old.”

A former vice-president of a major transportation corporation and the author of 10 books including bestseller, Beyond Success! Brian was rated #1 from over 40 Speakers at 4 consecutive INC. Magazine International Conferences. With degrees from Stanford University and UCLA, Brian has appeared on Good Morning America, CNN’s Business Unusual, and as a featured speaker at the Disney Institute. Brian was named one of the top 100 most inspirational graduates of the UCLA Graduate School of Business in honor of their 75th Anniversary. Most recently he has been honored as one of the 65 top Motivational Speakers in the world!

3:15 pm – Present and Discuss (5 Concurrent Sessions)

Showcase: EPLUS Technology – Security Trends to Address in the Near Term
Review of the current security landscape, challenges and potential solutions to consider toward improving the security posture of your organization working toward reducing risks and complexity. (Location: Gaines 1)

VIDEO
PRESENTATION

Showcase: Davenport Group – V SAN, NSX and the Future of Your Datacenter
The IT Industry is an ever changing place now more so than ever. Today there are industry buzz words flying all over the place from “The Cloud” to “Hyperconverged” offerings, and it can be difficult to make sense of it all. While nobody has a crystal ball and can tell us what the datacenter is going to look like tomorrow, industry trends, history, combined with Davenport Group’s experience leads us to believe that the future datacenter will be a hybrid model consisting of both public and private cloud solutions. This will be a technical session around the technologies that will likely come in to play in order to accomplish this hybrid model. We will discuss the things you will need to think about from a technical perspective when implementing these solutions as well as things to think about as you build and upgrade your current datacenter for the future of IT. The future is now. Please join us for this interactive technical session. (Location: Gaines 2)

VIDEO
PRESENTATION

Showcase: Internetwork Engineering – Pragmatic Security – A Sensible Approach to Securing Data
It seems like there is a new, widely publicized attack almost every week. There also appears to be a rise in state sponsored cyber-attacks, which have targeted small government agencies. It’s easy to get caught up in the reports and lose site of the basic security. Security doesn’t need to be super expensive or too complex to manage. In fact, complexity can lead to additional risk. We will examine a few of the most recent threats and known attacks and discuss practical ways to defend your network and protect your data. We will also take some time to introduce our new Hack-For-Beer challenge, where you can participate in Capture-The-Flag scenarios as an attacker or a defender. (Location: Ardmore 1)

VIDEO
PRESENTATION

Call for Papers: ITing on a Shoestring Budget
Daniel Shue, Infrastructure Services Manager, Randolph County IT
Donna Davis, Director of Enterprise Applications, Pitt County
IT shouldn’t be a cost center, but you still have work to do and you need to get it done efficiently. There are countless low to zero cost solutions for small to medium IT shops that will make life a little easier. What are you using in your organization and what low cost alternatives are out there? (Location: Ardmore 2)

VIDEO
PRESENTATION

NCLGISA 101
Sandy Goodwin, Senior IT Business Analyst, Mecklenburg County
What do you need to know about NCLGISA? What is at the heart of this great organization? We will focus on some general characteristics and things you need to know about NCLGISA. We will also highlight the core values of this organization—leadership and relationships. What are these core values about? Will you see these values the same again? Well, the choice is yours and the choice is NCLGISA! (Location: Piedmont Hall 3)

VIDEO
PRESENTATION

4:15 pm – Present and Discuss (5 Concurrent Sessions)

Showcase: Brooks Network Services, Fatpipe, Inc and Stay-in-Business, Inc. – Business Continuity and Disaster Recovery for the Government Business Enterprise
Business continuity planning solutions are a critical complement to your disaster recovery backup and insurance programs. These plans help to continue the “business” of government by planning for the eventuality of a fire, flood, power outage, etc. ahead of time. In today’s world, we also need to be prepared for terrorism, cybersecurity attacks, healthcare issues and many of the events affecting our communities every day. The key collaboration between public and private sector organizations can help to ensure that all parties are ready for a disaster event. These solutions can help create that link and make sure that all parties are in sync, well prepared, and are able to survive any such event. A key take-away from this session will be a document that outlines how and why government entities should have such plans – and also help you to get started. (Location: Gaines 1)

VIDEO
Stay in Business PRESENTATION
FAT PIPE PRESENTATION

Showcase: Century Link – Balancing Compliance and Threat Management with the Advent of IoT
Business continuity planning solutions are a critical complement to your disaster recovery backup and insurance programs. These plans help to continue the “business” of government by planning for the eventuality of a fire, flood, power outage, etc. ahead of time. In today’s world, we also need to be prepared for terrorism, cybersecurity attacks, healthcare issues and many of the events affecting our communities every day. The key collaboration between public and private sector organizations can help to ensure that all parties are ready for a disaster event. These solutions can help create that link and make sure that all parties are in sync, well prepared, and are able to survive any such event. A key take-away from this session will be a document that outlines how and why government entities should have such plans – and also help you to get started. (Location: Gaines 2)

VIDEO
PRESENTATION

Showcase: Sirius Computer Solutions – Security Strategies for Organizations with Limited Human Resources
In this presentation, the group will discuss strategies to manage a security program with less than ideal human resources. The presentation will expand on recruiting, retaining, and training, as well as architecting a tool set in order to leverage less human capital. (Location: Ardmore 1)

VIDEO

Call for Papers: Making a Mobile App in 30 Minutes
Mickey Mazarick, Senoir Applications System Analyst, Durham County
Steve Barden, Information Technology Manager, Durham County
Come and build alongside our presenter and have a working app for an existing website in a few minutes, or simply watch as we create one based on audience suggestions. We will use PhoneGap and a text editor, so if audience members want to follow along bring: 1) an android phone 2) (optional) A laptop 3) (optional) sign up for a free PhoneGap account: https://build.phonegap.com We have launched a few mobile apps at Durham county, most recently the Durham Social Services Forms app. This app uses a blend of native phone features and standard mobile web features packaged as a single application. After the build we will briefly discuss how to call native phone functions from your app like camera, GPS, vibration and other features. (Location: Ardmore 2)

VIDEO
PRESENTATION

Showcase: VMware NSX – Security, Automation and DR Done Right!
Software Define Data Centers (SDDC) have become the platform for security, automation, and disaster recovery for many leading organizations. Learn how others have leveraged SDDC to strengthen their network security using microsegmentation and distributed firewalls, automate and provide visibility into application provisioning, and reduce time to recovery and improved automation for DR. (Location: Piedmont Hall 3)

VIDEO
PRESENTATION


Thursday, October 27th

8:30 am – 5 Concurrent Sessions

Track 1 – Virtualization 3.0 – “OPEN’ing the Door to Future Opportunities
Nancy Brown, Applications & Databases Coordinator, City of Winston-Salem
John Flannigan, IT Engineer, Wake County Information Services
Almost every shop has some level of virtualization in their server and endpoint infrastructure. Come learn about new ideas for leveraging your existing virtualization platform and opening the door to increasing your ROI and preparing your shop to meet the next wave of IT service demands. (Location: Gaines 1)

VIDEO
PRESENTATION 1

PRESENTATION 2

Track 2 – Project Management Blend
Bill Scanlon, Open Data & Innovation Coordinator, Wake County, NC Information Services
Are your projects delivered as effectively and successfully as you would like? Are your project teams engaged and active? This session will provide an overview traditional waterfall project management models and AGILE models with an analysis of some of the pros and cons of each model. Bill Scanlon will discuss how local governments can leverage the Agile project management framework, and Scrum in particular, to better deliver public services. (Location: Gaines 2)

VIDEO
PRESENTATION

Track 3 – Effective Interviewing Techniques
Joey Herman, SPHR, Consultant, Dedicated Professional Resources
Interviewing for your next open position doesn’t have to be a daunting task. With proper preparation and technique, you can make the most of your time when meeting with prospects and determining who will be a great fit for your organization. We will review what NOT to ask in an interview, and then quickly move on to what you should be asking and focusing your attention on. (Location: Ardmore 1)

VIDEO
PRESENTATION

Track 4 – Security for the Small Shop
Mark Seelenbacher, Information Technology Manager, Robeson County
Tanisha Walker, Operations and Systems Specials, Robeson County’s Department of Computer Operations
We live in an age where information has become a commodity. As custodians of information, we are challenged daily by both internal and external threats. Whether it’s the accidental deletion of data, a suspicious link sent in an e-mail, or someone from the outside trying to exploit a weak link in the armor of your network security, our data is seemingly under constant attack. With the prevelance of ransomware, we’re now at risk of our data being held hostage as well. Unfortunately there is no “one size fits all” solution to address all these threats. In this session, we will discuss some of the many facets of network security and how, in the smaller IT shops, we can mitigate the impact of
these threats that we face. (Location: Ardmore 2)

VIDEO

Showcase: Data Network Solutions, Inc. – LET’s Discuss
Travel in time through the history of data storage and management and where we are headed. Through interactive discussion with the audience and the key characters (Bill and Ted) that are leading us on our journey, we will create a better understanding of what data truly is, how fast it’s growing and how we have and will possibly manage it in the future. (Location: Piedmont Hall 3)

VIDEO
PRESENTATION

10:00 am – 5 Concurrent Sessions

Track 1 – FirstNet
Allan Sadowski, State Point of Contact, FirstNet
FirstNetNC (www.FirstNet.nc.gov) is a part of a National effort (www.FirstNet.gov) to deliver a robust 4th Generation cellular technology (4G LTE) data communications system for Emergency Responders. FirstNet is NOT a Federal/ State mandate, is NOT a VIPER nor local Public Safety voice radio system replacement, and is NOT an alternative nor competitor to Next Generation 911. FirstNet is a Public Private Partnership and the Commercial Partner winner (builder/operator of the First Responder Cellular Network) will be announced in early November 2016. FirstNet knows that to be successful (for Emergency Responders, Local Government, and Citizens), the Public Private Partnership must have a compelling service at a competitive price. Congress has mandated that FirstNet address rural Responder data communications coverage needs in addition to urban coverage. This session will provide a brief high level overview of the FirstNet program in general – and a similar overview of State efforts to reach out and educate Emergency Responders and Local Officials – on FirstNet. Questions and comments are encouraged. (Location: Gaines 1)

PRESENTATION

Track 2 – Training: Want “IT”, get “IT”
Pamela Howell, IT Service Coordinator, New Hanover County
With the rapid changes that occur within the technology world there is a constant need for innovative and adaptive training for employees. This session will focus on some successful training strategies for the adult learner as well as highlight some of the training “best practices” that New Hanover County has initiated within their technology training program. We will cover such topics as how adults learn, the best training platforms for employees, effective presentations, and more. (Location: Gaines 2)

VIDEO
PRESENTATION

Track 3 – Project Management the New Hanover County Way
Leslie Chaney, Chief Information Officer, New Hanover County
Cindy Hewett, Deputy Chief Information Officer, New Hanover County
What exactly is a project? How do new projects get started and prioritized into the already busy world of the IT Department? Since implementing agile practices to execute our projects, we have seen the need to really dig into how work flows into the IT office. Join us as we discuss New Hanover County’s technology governance process, our backlog management, and sprint planning – all of the things we do before we are ready to sprint and scrum. And oh yes, we will talk about how agile has worked for us and what we have learned. (Location: Ardmore 1)

VIDEO
PRESENTATION

Track 4 – Who’s On for Single Sign-On?
Andy Byron, MIS Deputy Director, Brunswick County
Steve Randone, Management Information Services Manager, Brunswick County
Rich Wilson, Applications Manager, Orange County
What is SSO? What are the benefits or draw-backs for utilizing this technology in your organization? What are the different types of SSO services? This session will allow us to explore the answer to these questions and many others in a session environment that puts everyone in the role of students and teachers. Come prepared to ask questions and give answers and to walk away with us all being more knowledgeable. (Location: Ardmore 2)

VIDEO
PRESENTATION
SSO VENDOR SELECTION WORKSHEET

Showcase: NWN – Are You Prepared For Your Worst Case Scenario? When Disaster Strikes!
Most private sector organizations deal with disasters by running their business in a somewhat degraded state, but for governments disaster situations are when constituents may need and depend on your services the most. Some government services become more active during disasters; some only become active when there is a disaster. A one-size-fits-all business continuity and disaster recovery plan may not address your specific needs. Join us as we discuss how to integrate IT disaster recovery plans and broader business continuity plans to ensure that critical government services are available during a disaster. (Location: Piedmont Hall 3)

VIDEO
PRESENTATION

11:30 am – 5 Concurrent Sessions

Track 1 – Fast and Friendly WordPress
Matias Silva, Business Analyst, Kernersville NC
In today’s internet age, citizens expect information to be readily available online. While a municipal website is great for displaying information that citizens need to reference often, adding too much content to a website creates information overload and ultimately makes that information harder to find. In this session we will use WordPress to quickly set up a website where citizens can view different bond proposals and get information about voting in a bond referendum. The session will also highlight a number of useful WordPress plugins and best practices when publishing to the internet. (Location: Gaines 1)

VIDEO
PRESENTATION

Track 2 – Leveraging Efficient Cloud Data Storage for Disaster Recovery
Kerry Goode, Chief Information Officer, City of Durham
A major risk that every data center needs to mitigate is data loss as the result of a disaster. It is also desirable that the solution is one that has a cost factor that is efficient in storing vast amounts of data. The cloud service providers of data storage are becoming a viable solution for efficient storage of data. The City of Durham has been storing all critical structured data and critical business system software in the cloud successfully for the last two years. However, there are critical components that need to be in place to leverage the cloud successfully. This session will share the roadmap to storing data in the cloud successfully. Storing your data in the cloud can reduce the total cost of data storage significantly. (Location: Gaines 2)

VIDEO
PRESENTATION

Track 3 – IT Strategic Plan
Nancy Brown, Applications & Databases Coordinator, City of Winston-Salem
Steve Randone, Management Information Services Manager, Brunswick County
I.T. Strategic Plan development can be one of the most important key elements in a government I.T. organization. These plans not only provide direction and vision for your organization but if developed properly, can facilitate necessary buy-in/support from all levels of management and boards. This session will provide you the opportunity to peruse the City of Winston-Salem and Brunswick County in-house I.T. Strategic Plans, the processes they took to create these in-house, and the positive impacts it has made to their organizations since implementation. (Location: Ardmore 1)

VIDEO
PRESENTATION

Track 4 – PCI Compliance Update
Chris Harper, Managing Director, Agio
Join Chris for a packed review of PCI Compliance Updates related to PCI DSS 3.2. Many NCGLISA organizations fall within varying levels of PCI compliance due to credit card processing for tax collections, service and utility billing charges and events. These systems and continually updated compliance requirements can shape our overall systems and network designs and require policy changes and training
updates on an annual basis. Chris will also highlight key points from the Annual PCI Community Meeting recently held in Las Vegas in September. (Location: Ardmore 2)

VIDEO
PRESENTATION

Showcase: Scale Computing – Infrastructure Shouldn’t Need a Babysitter
How many IT hours are still spent maintaining the status quo in your infrastructure? Do you struggle finding the time to improve processes and augment existing services? You can avoid wasting time on traditional IT tasks with modern infrastructure. Find out how you can deploy a full virtualization infrastructure in under an hour with running VMs, apply firmware and software updates automatically with no downtime, scale out more storage and compute capacity in minutes with no downtime, rest easy knowing disk or node failure doesn’t cause downtime, as well as avoid over-provisioning and buy only the capacity you need. (Location: Piedmont Hall 3)

VIDEO

12:30 pm – Business Meeting and Luncheon

VIDEO

2:00 pm – 5 Concurrent Sessions

Track 1 – Stepping Into Open Data
Bill Scanlon, Open Data & Innovation Coordinator, Wake County, NC Information Services
Carter Vickery, MBA, GISP, GIS System & Applications Supervisor, Wake County, NC GIS
What is open data? What should it include? Do you have to spend a lot of money to get it off the ground? You may be surprised. Wake County’s Open Data team will walk through how they implemented their low-cost yet robust program. It is a potential model for agencies that would like to launch their own programs. (Location: Gaines 1)

VIDEO
PRESENTATION

Track 2 – Google / Microsoft Cloud
Mike Beeson, Account Management for Strategic Government Accounts, Google
Nancy Brown, Applications & Databases Coordinator, City of Winston-Salem
Gary E. Koontz, Chief Technology Officer, Forsyth County
Scott Sample, Cloud Success Manager, Microsoft
Nancy (Microsoft shop) and Gary (Google shop) have come together to share their experiences with deploying and utilizing the various service of these respective solutions and the many benefits that they have seen for their government agencies. Their tag-team partners, Scott (Microsoft) and Mike (Google) will join in to provide information and answer questions regarding the products they represent. No…we are not getting them gloves, putting them in a corner and ringing a bell but after this session round is over, we all will walk away winners regardless of the solution we have chosen. (Location: Gaines 2)

VIDEO
GOOGLE PRESENTATION

Track 3 – Broadband Opportunities Panel
Moderator: Jeff Sural, General Counsel and Policy Director, Department of Information Technology
Adam Eisner, Director of Networks, Ting
Laura Spining, National Telecommunications and Information Administration’s Director of Broadband Infrastructure for the U.S. Department of Commerce
Two representatives from municipalities in NC TBD
Panelists from three municipalities and MCNC will discuss uses of the network for improving operations, services, and disaster recovery. Each municipal panelist will present a use case for advanced networking and MCNC will present a brief overview of the capabilities of NCREN. A moderated discussion will follow and explore the issues in more depth. (Location: Ardmore 1)

VIDEO

Track 4 – Security Awareness Roundtable
Moderator: Chris McMillan, Analyst, City of Fayetteville
Chad Coble, Director for IT, Stanly County
Lisa Jones CISO, Wake County,
Owen Squires, Director of Information Systems, City of Albemarle
Robert Whitfield IT Supervisor, Wake County
Join fellow NCGLISA peers as they discuss their implementation and lessons learned through rollout of Security Awareness Training (SAT) programs within their organizations. There are various components of Security Awareness Training that are required for compliance with HIPAA, PCI, CJIS and more. There is a potential to leverage training programs to satisfy the needs for compliance while at the same time providing value to end users to help with the human and social aspect of cybersecurity defense. (Location: Ardmore 2)

VIDEO
PRESENTATION

Meet the Board! – Share Ideas, Get Involved
Come meet with the NCLGISA Board members. Ask questions. Give suggestions. This will be an interactive session between the membership and the Board with all topics open for discussion. Come share your wisdom and perhaps gain some insight in the interworking’s of YOUR NCLGISA BOARD!
(Location: Piedmont Hall 3)


Friday, October 28th

9:00 am – Around the State Legislative Update
Chris Nida, Director of Research and Policy Analysis, NC League of Municipalities
The North Carolina League of Municipalities is an advocate for municipalities at the state and federal level. This session will provide an overview of legislative topics that are affecting not only municipal governments but also counties and K-12 organizations. Topics will include what the General Assembly is discussing that could affect local governments, changes or anticipated changes based on the primary or general election, and budget impacts. In addition, the session will include detail on the variety of League services available to municipalities and member counties. (Location: Piedmont Hall)

VIDEO
PRESENTATION

10:00 am – Around the State Legislative Update
Kevin Leonard, Executive Director, North Carolina Association of County Commissioners
What are the emerging trends and potential legislative issues facing our North Carolina counties? Kevin Leonard, NCACC Executive Director, will present an update about the current state of North Carolina counties, emerging legislative issues in an evolving political climate as well as an overview of the NCACC legislative goals setting process. (Location: Piedmont Hall)

VIDEO
PRESENTATION

10:45 am – The Power of Difference: Why a Culture of Inclusion is the Key to Leading Diverse Teams
Katy Tynan, Managing Director, CoreAxis Consulting
Today’s workforce is more diverse than it has ever been. While research tells us that diverse organizations outperform more homogeneous companies, it’s not as simple as just getting a diverse group of people into the room. We can’t harness the power of diversity until we stop making people feel isolated. In this session we’ll talk about going beyond hiring diverse individuals, to creating a culture that leverages the power of diversity to spark innovation, improve decision-making, and create a high performance culture. (Location: Piedmont Hall)

VIDEO
PRESENTATION

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